Many people ask us about the impact of the Pandemic on our business and the industry. The below information can be found in our Franchise Disclosure Document and is intended to demonstrate how strong the Lapels brand has come back from both a customer count and dollars perspective. We have many stores hitting new highs – some of which have been in the program for decades.
The pandemic proved the strength of our business model with our curbside pickup, delivery to home and offices and the online presence we have built to attract new customers that had been displaced from their last cleaner.
There has never been a better time to get into an industry that has been around for decades and has proven its resiliency.
The above chart displays the Inbound Net Total Revenue by month and year. It is comprised of data from 34 Plant units, 28 Satellite units, and 3 Lapels Delivers Only units that have been open a minimum of 1 year as of December 31st, 2025. The chart excludes data for 1 Plant, 6 Satellite units, and 9 Lapels Delivers units whose data was not available or were not operational for a period of at least one (1) year.
